These General Terms and Conditions (GTC) apply to all orders placed by consumers or businesses ("Customers") through the Saint & Coco online shop. Deviating terms and conditions of the Customers are not recognized unless the Provider expressly agrees to their validity.
The purchase contract is concluded with:
Saint & Coco – Eckhard Singer
Meurerstraße 1, 55469 Simmern, Germany
Email: saint.and.coco@web.de
The presentation of products in the online shop does not constitute a legally binding offer, but rather an invitation to order. By clicking the "Order with payment" button, you place a binding order for the goods contained in the shopping cart. Before placing the order, the customer has the opportunity to identify and correct any input errors (e.g., by reviewing the shopping cart). .
The contract is concluded when we accept your order by sending an order confirmation via email or when we dispatch the goods.
All prices include VAT and are subject to shipping costs. Shipping costs are shown during the ordering process.
The available payment methods are listed on the website. Unless otherwise agreed, the purchase price is due immediately. For international deliveries, additional customs duties and fees may apply, which are to be borne by the customer. .
We ship worldwide. Delivery times can be found in our [Shipping Conditions]. Processing time is typically 3-7 business days; delivery times and shipping costs vary by country. .
We reserve the right to make partial deliveries, provided this is reasonable for the customer.
If the goods are not available, we will inform you immediately and refund any payments already made.
The goods remain our property until full payment has been made.
Consumers are entitled to the statutory right of withdrawal in accordance with the above-mentioned cancellation policy. Businesses are not granted a right of withdrawal.
Regardless, we offer a voluntary 30-day money-back guarantee under the terms and conditions described in the "Voluntary 30-Day Return Policy" section.
The statutory warranty law applies.
The customer's claims for damages are excluded unless otherwise provided below. Excluded are claims by the customer for injury to life, body, or health, as well as liability for other damages based on an intentional or grossly negligent breach of duty by us or our vicarious agents.
Personal data is processed in accordance with our [privacy policy].
We are not willing and not obliged to participate in dispute resolution proceedings before a consumer arbitration board . Due to the legal situation, a link to the EU ODR platform will no longer be provided as of 20 July 2025 .
German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. For consumers, this choice of law applies only to the extent that it does not deprive them of the protection afforded by mandatory provisions of the law of the country in which the consumer has their habitual residence.
Should any provision of these Terms and Conditions be invalid in whole or in part, the validity of the remaining provisions shall remain unaffected. The invalid provision shall be replaced by the statutory provisions.